Holiday shoppers and people waiting in line for photos with Santa ran for cover and dove to the ground when they heard gunshots ring out in the Clackamas Town Center mall Tuesday afternoon.

"All of the sudden, I just heard a series of gunshots... boom, boom, boom, boom, boom... whatever the shooter was shooting at, they continued to shoot," said shopper Bill Hoff.

People who saw the shooter said he was wearing a white hockey mask and camouflage as he fired a large rifle near the food court. Then, his rifle jammed and he ran into the Macy's store.

"It was just shot after shot after shot. It was terrible. It was like a massacre," witness Kira Rowland said.

"I turned around and saw him," said Courtney Olsen, who was spending her lunch break with her grandma. "He was just moving around, shooting. People were jumping, crying. It was unreal," she said.

Other witnesses described the scene as complete chaos. They said people were screaming and parents were grabbing their children in terror.

"I just bolted," said Kelsey Barrows, who works at Macy's. "There were little kids in my department, there were families, moms. We just told everybody, 'get inside the fitting rooms!' We all just climbed in there and stood on top of the benches that are inside of our fitting rooms and we just waited." 

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